DOWNLOADABLE GUIDE FOR MSPS
Client training is an MSP must
Six things to look for in a client training platform, and how CloudRadial delivers them inside the portal your clients already work in.
Why client training is now expected
User training has moved from a nice-to-offer to something your clients are expected to have.
Ransomware and phishing started the shift. AI-era threats, the spread of tools like Microsoft 365 and Copilot, and growing pressure from auditors and insurers finished it.
The hard part is no longer finding courses: it is delivering training people actually use, and being able to show it happened.
WHAT PARTNERS GET
34 curated Bigger Brains courses
Included for every CloudRadial partner at no additional cost.
240+ in the full catalog
Available as a premium upgrade, enabled per client company.
Single sign-on
Courses render natively in the portal, so there is no second login.
One portal, not another login
CloudRadial brings the training and the client portal together. Inside the Unified Client Portal, your clients' people reach training in the University, alongside the tickets, assets, and reports they already use. No extra platform, no second login.
Through the Bigger Brains integration, courses render natively in the portal through single sign-on, with topics spanning Microsoft 365 and Copilot, AI fundamentals, business and workplace skills, and compliance subjects like HIPAA. When you need something specific to a client, you can build your own courses, and completion is tracked natively in Compliance > Training.