FREE TRIAL FOR ZENDESK USERS

Hitting a wall with Copilot?

ServiceAI doesn't just close tickets.
It understands your customers and shows you how your agents are really performing.


BOOK A DEMO NOW + GET A FREE 30-DAY TRIAL

Zendesk Copilot is a capable tool, but it's built around the ticket: summarize it, suggest a reply, and close it faster.

ServiceAI is built around the customer: who they are, what they've experienced, and what they're likely to need next.

That's a different kind of intelligence.
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What you get with ServiceAI:

  • Automatic AI ticket triage - ServiceAI analyzes every incoming ticket for spam, routing, categorization, priority, and can even recommend the best agent based on expertise. 
  • Visibility into every tech's performance - ServiceAI tracks performance through Relative Performance Scores (RPS), evaluating every ticket response for quality, empathy, and clarity.
  • Coaching tips - ServiceAI doesn't just flag problems; it provides specific coaching tips. See the issues and get guidance on improving your team.
  • Accurate support suggestions - ServiceAI learns from your ticket history and expertise, so customers get consistent support. Typically, your best solutions already exist.
  • Support documentation generation - ServiceAI creates high-quality documentation. Your team's expertise becomes a repeatable process.
  • Customer Intelligence - structured profiles built from your ticket history, not just the current thread.
  • The ServiceAI Pod - a native Zendesk app that surfaces customer context directly inside the agent workspace.
  • Affordable Plans - Get started at $295/mo. Check out our pricing here
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Everything your Zendesk service desk needs to run smarter

AI that understands your Customers

Gets smarter every week as it learns from your tickets, customers, and resolutions

Automatic ticket triage

Stop triaging tickets manually. Filter, route, categorize, set priority, and more

Agent performance visibility

See which agents/techs need coaching and who's crushing it—and get specific coaching tips

Accurate resolution suggestions

Pull from your past solutions automatically—reduce research time by 60%

Automatic KB generation

Auto-generate from resolved tickets so you never have to manually document a solution

Self-service onboarding resources

It's easier than you think—most are up and running in under 30 minutes

Copilot works the ticket. ServiceAI works the relationship.

Next Steps

1. Book a demo

Get a quick overview, and we will provision your trial. 

2. Connect your documentation

Follow the self-service setup process. Most teams finish in under 1 hour.

3. Let ServiceAI percolate 

For the trial, we will backsync the last three months of ticket data. 

4. Set up automated ticket triage

Start saving time immediately with the automated ticket triage feature.

5. Use it for 30 days

Put ServiceAI through its paces. Test ticket triage.
Check performance scores. Watch it actually learn from your data.

6. Calculate your savings

See how much ServiceAI has transformed your service desk efficiency
and insight into operations. Easily convert your trial to a paid plan.

Book a demo now + get a free 30-day trial