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Your AI is only as good as what you feed it.

If your knowledge base is empty, outdated, or scattered across a dozen places, your technician assistance outputs will reflect that.

In this webinar, we'll show you how to use ServiceAI's AI-assisted documentation tool to build a knowledge base that actually works—without spending weeks writing articles from scratch.
JOIN US JANUARY 27, 2026
11:00AM CST

In this webinar, we'll cover:

  • Why your knowledge base is the second biggest lever for improving AI output quality

  • How to use ServiceAI to turn ticket resolutions into reusable articles in minutes

  • Where to focus first: identifying the high-impact articles that make the biggest difference

  • Best practices for writing articles the AI can actually use

  • How to build the habit: making documentation part of your workflow, not a separate project
ServiceAI Article Review
Who this is for:

MSPs using (or considering) ServiceAI who want to get better outputs from Technician Assistance—without waiting for their ticket notes to magically improve. 
What you'll walk away with:

A clear plan for building a knowledge base that compounds in value over time. Write the article once, and let the AI serve it up every time that issue comes through your service desk.